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Team Contact Definitions

There are many types of contacts associated with a team in RobotEvents.com: Primary Contact, Secondary Contact, Financial Contact, and Organizational Contact. Every named Team Contact must have a verified RobotEvents.com account and verified email address, which enables them to manage the team’s registrations.

It is important to note that all team contacts will have the ability to manage the team in RobotEvents.com, including registering the team for the season, registering for events, and modifying team information. 

If the team is associated with a school, at least one contact must be a staff member from that school. Schools that add parents as team contacts are encouraged to develop an internal process and guidelines for exactly what the non-school staff contacts are allowed and not allowed to do. 

Primary Contact (required)

The majority of email communications from the REC Foundation and Event Partners are sent to the Primary Contact.

  • The Primary Contact is typically the “head coach” of the team, and is responsible for maintaining the accuracy of all contacts and account attributes. Teams associated with schools will typically use a staff member as the Primary Contact. 
  • Any major changes to a team’s Robot Events account should be performed by the Primary Contact.
  • The Primary Contact is typically responsible for registering the team for the season and events, and for ensuring that payments have been made.
  • The Primary Contact is responsible for ensuring that REC Foundation Participant Release Forms are completed for each student on the team.
  • The Primary Contact usually attends events with the team.
  • The Primary Contact is the primary person responsible for the students on the team and will be the first person contacted with team-related communications. 
  • Primary and Secondary Contacts can post questions in the Official Q&A systems on RobotEvents.com.
  • The Primary Contact must be an adult (18+ years old) and cannot be a student team member associated with a current team in that program, unless the team is registered for the VEX U competition.

Financial Contact (required)

A team’s Financial Contact is the person responsible for processing payments through RobotEvents.com. 

  • The Financial Contact can be the same person as the Primary Contact.
  • The Financial Contact coordinates payments for team registration, event registrations, and any product purchases made through RobotEvents.com. 
  • The Financial Contact must be an adult (18+ years old) and cannot be a student team member associated with a current team in that program, unless the team is registered for the VEX U competition.

Secondary Contact (optional)

A team’s Secondary Contact is an additional individual that will help manage the team in RobotEvents.com and is optional. 

  • The Secondary Contact is typically an “assistant coach” or other adult who will attend events when the Primary Contact cannot attend.
  • The Secondary Contact can complete team and event registrations, update Secondary, Financial, and Organizational Contacts, and assist with managing Student Participant Release Forms.
  • Primary and Secondary Contacts can post questions in the Official Q&A systems on RobotEvents.com.
  • The Secondary Contact must be an adult (18+ years old) and cannot be a student team member associated with a current team in that program unless the team is registered for the VEX U competition.

Organization/Administrative/District Contact (optional)

The team’s Organization/Administrative/District Contact is used when there is a centralized person that helps manage multiple teams or organizations. 

  • The Organization/Administrative/District Contact does not serve as the “head coach” or Primary Contact for a Team.
  • Examples of Organization/Administrative/District Contacts are a school district STEM Coordinator who pays registration fees for teams at multiple schools within the district, or a non-profit manager who helps with administration of multiple programs across different sites. 
  • The Organization/Administrative/District Contact must be an adult (18+ years old) and cannot be a student team member associated with a current team in that program, unless the team is registered for the VEX U competition.